Last Updated: 14 Sept 2026
At Aksharban Prakashan, we aim to process and deliver your orders safely and on time. This Shipping Policy explains our order processing, shipping, delivery timelines, and related procedures.
1. Order Processing
Orders are normally processed within [1–3 business days] after successful payment confirmation.
For personalized, customized, or bulk corporate orders, additional processing time may be required depending on the product and customization requirements.
Orders placed on Sundays, public holidays, or during special promotional periods may require additional processing time.
2. Delivery Time
Estimated delivery time after dispatch is generally:
- Within Maharashtra: [2–5 business days]
- Other parts of India: [3–7 business days]
- Remote locations: [5–10 business days]
These are estimated timelines and may vary depending on the delivery location and courier service.
3. Shipping Charges
Shipping charges will be calculated and displayed during checkout based on factors such as:
- Delivery location
- Order weight
- Product type
- Order value
- Shipping service selected
Any applicable shipping charges will be shown before the customer completes the order.
4. Free Shipping
Aksharban Prakashan may offer free shipping on selected products or orders above a specified value.
Where applicable, the free-shipping conditions will be displayed on the website, product page, cart, or checkout page.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/Flat/Office number
- Building/Society name
- Street/Area
- City
- State
- PIN code
- Contact mobile number
Aksharban Prakashan will not be responsible for delivery delays or failed delivery caused by incorrect or incomplete address information supplied by the customer.
6. Courier Partners
Orders may be delivered through third-party courier and logistics providers.
The courier partner may vary depending on the delivery location, product type, package size, availability, and serviceability.
7. Tracking
Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or other available communication channels.
Customers can use the provided tracking information to check the status of their shipment.
8. Delivery Delays
Delivery timelines are estimates and cannot always be guaranteed.
Delivery may be delayed because of:
- Weather conditions
- Natural events
- Public holidays
- Transportation disruptions
- Courier delays
- High order volumes
- Address verification
- Remote or difficult-to-service locations
- Government restrictions
- Other circumstances beyond our reasonable control
We will make reasonable efforts to assist customers in case of significant delivery delays.
9. Failed Delivery Attempts
The courier may make multiple delivery attempts.
A delivery may fail because the customer is unavailable, the address is incorrect, the customer refuses delivery, or the courier is unable to contact the recipient.
If the shipment is returned to Aksharban Prakashan after unsuccessful delivery attempts, the customer may be contacted regarding re-delivery.
Additional shipping charges may apply for re-delivery where applicable.
10. Damaged Package
Customers are advised to inspect the package when it is delivered.
If the package appears seriously damaged, opened, or tampered with, please document the condition with photographs or video and contact us as soon as possible.
For a damaged-product claim, we may request:
- Order number
- Package photographs
- Product photographs
- Unboxing video
- Description of the issue
The matter will be reviewed according to our Return, Refund & Exchange Policy.
11. Missing Products
If an order is delivered with one or more products missing, please contact us as soon as possible.
Provide your order number and details of the missing item so that we can investigate the shipment and provide an appropriate resolution.
12. Personalized & Customized Products
Personalized and customized products may require additional processing time before dispatch.
The expected processing or delivery period may be communicated on the relevant product page or during the ordering process.
Customers should carefully check all names, messages, photographs, logos, and other customization information before submitting the order.
13. Corporate & Bulk Orders
Corporate and bulk orders may require additional processing, production, packaging, branding, and shipping time.
For large or customized orders, the estimated delivery schedule will be communicated separately based on the order requirements.
14. International Shipping
Unless specifically stated on the website, Aksharban Prakashan currently ships within India only.
If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery conditions will be communicated before order confirmation.
15. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and products.
COD availability may depend on:
- Delivery PIN code
- Product value
- Product category
- Courier serviceability
- Order history
- Other operational conditions
Aksharban Prakashan reserves the right to restrict COD availability where reasonably necessary.
16. Shipping to Remote Locations
Some remote, rural, or restricted PIN codes may have limited courier serviceability.
If a location is not serviceable, we may contact the customer to request an alternative delivery address or provide an appropriate order resolution.
17. Change of Delivery Address
Customers should verify their delivery address before completing an order.
A request to change the delivery address after placing an order may be considered only if the order has not yet been dispatched.
Once an order has been dispatched, the delivery address generally cannot be changed through Aksharban Prakashan.
18. Order Cancellation Due to Shipping Issues
If an order cannot be delivered because the destination is not serviceable or due to another significant shipping limitation, Aksharban Prakashan may cancel the order and process an eligible refund.
19. Shipping & Product Availability
If an order contains multiple products with different availability or processing times, the order may be dispatched together or in multiple shipments.
Where multiple shipments are used, customers may receive separate tracking information.
20. Contact Us
For questions regarding shipping or delivery, please contact:
Aksharban Prakashan
Email: aksharban.thebirth@gmail.com
Phone/WhatsApp: +91 94220 2380
Address: Pune
Quick Shipping Information
Order Processing: [1–3 Business Days]
Maharashtra Delivery: [2–5 Business Days]
Other India Delivery: [3–7 Business Days]
Remote Locations: [5–10 Business Days]
Tracking: Available where provided by the courier
International Shipping: [Available / Not Available]
COD: [Available / Not Available / Selected Locations]